Sovex have provided a speedy response and resolution to ensure equipment downtime is kept to a minimum. Sovex always show flexibility and a willingness to meet the needs of the customer, whether it is when purchasing new equipment or responding to equipment breakdowns. The introduction of the Sovex web based job management tool is extremely useful in managing the conveying equipment at our sites.

Sovex have consistently shown a real and unwavering interest in delivering a quality service to our business that delivers best value and seeks out innovative ways of meeting both our temporary and permanent needs. The close working relationship with the account manager and the automation team has undoubtedly led to a better understanding of the needs of our company.

The Bendy Booms are now a part of everyday life at our company and our operators frequently question how we got by without them before. We’ll certainly be considering them for our future operations and look forward to working with Sovex again.

We would like to pass on our thanks for the way Sovex reacted last night in response to the failed motor at one of our depots. The failure happened at a most critical time in our operation and it was only the speed and endeavours of the Sovex engineer that allowed us to pull things back last night.